Communication:

The doctors are unable to take phone calls unless in an emergency to minimise interruptions during consultations. You may leave a message and the doctor will return your call if possible.

Test Results will not be given over the phone. They must be interpreted by the doctor and can only be given in a follow-up appointment. We also maintain 100% patient confidentiality. Your results will be available 3 working days after the test was completed, you do not need to call to check your results are available. We operate a notification service for results where you will receive a call, text or letter depending on your preference.

The Clinic does not respond to electronic communication.  Please call the clinic to discuss all enquires.

Please view a copy of the complete communication policy here.